Privacy Policy

Last Updated: February 23, 2026

ModSuit ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.modsuit.store and use our services.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide when you:

• Create an account
• Place an order
• Subscribe to our newsletter
• Contact customer support
• Participate in surveys or promotions

Types of personal information:

• Name, email address, phone number
• Billing and shipping addresses
• Payment information (processed securely via Stripe and PayPal)
• Order history and preferences

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and geolocation data
• Browser type and version
• Device information (desktop, mobile, tablet)
• Pages visited, time spent, and clickstream data
• Cookies and tracking technologies (see Cookie Policy below)

2. How We Use Your Information

We use your information to:

• Process Orders: Fulfill and ship your purchases
• Customer Service: Respond to inquiries and provide support
• Account Management: Manage your account and preferences
• Marketing: Send promotional emails (with opt-out option)
• Analytics: Improve website performance and user experience
• Fraud Prevention: Detect and prevent fraudulent transactions
• Legal Compliance: Comply with applicable laws (GDPR, CCPA, etc.)

3. Information Sharing and Disclosure

We do NOT sell your personal information. We may share information with:

3.1 Service Providers

• Payment Processors: Stripe, PayPal (PCI-DSS compliant)
• Shipping Carriers: CJ Dropshipping, UPS, USPS, FedEx
• Email Services: SendGrid (transactional emails)
• Cloud Hosting: Render.com, Supabase (data encryption at rest)
• Analytics: Google Analytics (anonymized data)

3.2 Legal Requirements

We may disclose information if required by law, court order, or to:

• Protect our rights and property
• Prevent fraud or security threats
• Comply with regulatory investigations

4. Data Security

We implement industry-standard security measures:

• SSL/TLS Encryption: All data transmitted via HTTPS (Let's Encrypt)
• Secure Storage: Passwords hashed with bcrypt (12 rounds)
• PCI Compliance: Payment data handled by certified processors (Stripe/PayPal)
• Access Controls: Role-based permissions for internal systems
• Regular Audits: Security vulnerability scanning and patching

Note: No method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Rights (GDPR & CCPA)

5.1 European Union (GDPR)

If you are in the EU/EEA, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure (Right to be Forgotten): Request deletion of your data
• Portability: Receive your data in a machine-readable format
• Restriction: Limit processing of your data
• Objection: Object to data processing for marketing purposes
• Withdraw Consent: Opt-out of data processing at any time

Legal Basis for Processing: Contractual necessity, legitimate interest, consent (marketing)

5.2 California (CCPA)

If you are a California resident, you have the right to:

• Know what personal information is collected
• Know if personal information is sold or disclosed
• Opt-out of sale of personal information (we do NOT sell data)
• Request deletion of personal information
• Non-discrimination for exercising CCPA rights

5.3 How to Exercise Your Rights

Contact us at: privacy@modsuit.store

We will respond within 30 days of your request.

6. Cookies and Tracking

We use cookies to enhance your experience:

• Essential Cookies: Required for website functionality (authentication, cart)
• Analytics Cookies: Google Analytics (anonymized) to improve performance
• Marketing Cookies: Track ad campaign effectiveness (opt-in)

Cookie Management: You can disable cookies in your browser settings. Note that disabling essential cookies may affect website functionality.

7. Data Retention

We retain your information for:

• Account Data: Until account deletion request
• Order History: 7 years (tax and legal compliance)
• Marketing Data: Until unsubscribe or 3 years of inactivity
• Support Tickets: 2 years after resolution

8. Children's Privacy

ModSuit does not knowingly collect information from children under 13. If we discover we have collected data from a child under 13, we will delete it immediately.

9. International Data Transfers

Your data may be transferred to and processed in:

• United States (Render.com, Supabase, Stripe)
• European Union (Cloudflare CDN)

We ensure adequate safeguards through Standard Contractual Clauses (SCCs) and Privacy Shield successor mechanisms.

10. Third-Party Links

Our website may contain links to third-party sites (e.g., social media, payment processors). We are not responsible for the privacy practices of these external sites.

11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the "Last Updated" date. Significant changes will be communicated via email.

12. Contact Us

For questions or concerns about this Privacy Policy, contact:

ModSuit
Email: privacy@modsuit.store
Phone: +1 (555) 123-4567
Address: [Insert Company Address]